How to connect your Pitchup listing to HolidayFox
- Where
- Partner app, Listings, Manage Campsite, Pitchup
- What you need
- Your Pitchup API key (Pitchup manager portal, Me, My details)
- Pitchup to HolidayFox
- Bookings, changes and cancellations, usually within a minute
- HolidayFox to Pitchup
- Booked and blocked pitches, every 10 minutes
- Prices
- Optional, per pitch type. Off unless you switch it on.
Connect Pitchup
- 1
Open your site
In the partner app, go to Listings, press Manage on your site, then Manage Campsite. Scroll down to Pitchup and press the Pitchup button.
- 2
Copy your API key from Pitchup
In a new tab, open your Pitchup manager portal. Click Me, then My details, and copy your API key.
- 3
Paste it and press Connect
Paste the key into Pitchup API key and press Connect. If you have more than one site on Pitchup, choose which one this listing is.
- 4
Match your pitches
For each Pitchup pitch type, choose the HolidayFox accommodation it is, then choose the unit for each Pitchup pitch. Leave a pitch type on Don't sync this pitch type if you don't want it synced.
- 5
Press Save and start syncing
We send your open dates to Pitchup and bring in your Pitchup bookings. The page then shows when each side last synced.
What happens from then on
- A guest books on Pitchup: the booking appears in your HolidayFox calendar on the matching pitch, with the guest's details.
- The guest changes dates or you move them to another pitch on Pitchup: the HolidayFox booking moves with it.
- The booking is cancelled on Pitchup: it's removed from HolidayFox and the pitch is free again.
- A guest books on HolidayFox, or you block a pitch: that exact pitch is closed on Pitchup for those nights.
- Your Pitchup calendar links (iCal) are paused while you're connected, so nothing comes in twice. They're switched back on if you disconnect.
Sending prices to Pitchup
- Off: you keep setting prices in Pitchup, as now.
- On: Pitchup gets the same nightly pitch price as HolidayFox, once an hour. Per-person extras stay as you set them in Pitchup.
- Switch it per pitch type, under Change matching.
Questions owners ask
Do I have to leave Pitchup?
No. Your listing stays on Pitchup and keeps taking bookings. This only keeps the two calendars in step.
What does it cost?
Nothing extra to connect. Pitchup still charges its own commission on Pitchup bookings, and ours applies only to bookings made on HolidayFox.
I already sync Pitchup with a calendar link. Do I need to change anything?
No. When you connect, we pause the Pitchup calendar links on the pitches you match, and take out the HolidayFox link you'd added in Pitchup, so nothing is counted twice.
What if both sides book the same pitch at once?
Booking a pitch on HolidayFox closes it on Pitchup within 10 minutes, which keeps this rare. If it does happen, our team is alerted and helps you move one of the guests.
Can I pause it?
Yes. Press Pause on the Pitchup page and Resume when you're ready. Resync now sends everything again straight away.
How do I disconnect?
Press Disconnect on the Pitchup page. Pitchup bookings already in HolidayFox stay, the pitches we closed on Pitchup are opened again, and your Pitchup calendar links are switched back on.
Pitchup says my key has changed. What now?
If you make a new API key in Pitchup, the old one stops working and so does the sync. Disconnect, then connect again with the new key.
Last reviewed: 2026-11-09