Partner support guide
Holiday Fox gives each unit an iCal URL so Airbnb, Pitchup, and other channels know when you are already booked. There are two versions of that link. Using the wrong one causes confusion — using the right one keeps calendars clean.
Paste the standard unit feed (from your partner dashboard under Accommodation → iCal) into Airbnb and other booking channels. That feed sends your Holiday Fox bookings and manual blocks outward. It deliberately does not send Airbnb imports back to Airbnb — that would create duplicates. The /all feed is only for your own complete calendar view.
Holiday Fox guest booking
In standard feed
Partner manual booking (Add booking)
In standard feed
Manual block with notes
In standard feed
External import (Airbnb, etc.)
Full /all feed only
The URL we give you in the partner app
URL pattern
https://ical.holidayfox.com/acctype-EXAMPLE/units/accunit-EXAMPLE✓ Use this URL when connecting to Airbnb, Booking.com, Pitchup, and other channels.
Complete picture — not for channels
URL pattern (add /all)
https://ical.holidayfox.com/acctype-EXAMPLE/units/accunit-EXAMPLE/all✗ Do not paste the /all URL into Airbnb or similar channels — you risk duplicate blocked dates.
Useful for spreadsheets, backup calendars, or auditing the full unit schedule.
| Standard unit feed | Full feed (/all) | |
|---|---|---|
| Holiday Fox guest bookings | Yes | Yes |
| Partner manual bookings | Yes | Yes |
| Manual blocks (with notes) | Yes | Yes |
| External imports (Airbnb, etc.) | No | Yes |
| Paste into Airbnb / channels | Yes — use this | No |
| Updates when you add a block | Immediately* | Immediately* |
*Holiday Fox updates the feed as soon as the booking or block is saved. External channels refresh on their own schedule (often 15 minutes to a few hours).
Manual blocks and external Airbnb imports live side by side. They are not merged into one row — so the calendar can look confusing even when nothing was deleted.
Notes only appear on manual blocks (grey/unavailable bars). Orange “External / Airbnb” entries do not carry your block notes. Click the correct bar in the calendar.
The [+] expands the Airbnb channel sub-row. Holiday Fox and manual bookings stay on the main unit row. Scroll to the sub-row or collapse [+] to see both layers.
A manual block that ended in May will not appear when you are browsing June — you may only see Airbnb imports for that month. Switch back to the month where the block was created.
/all on the end)The standard unit feed (shown in the partner app) includes Holiday Fox bookings, partner manual bookings, and manual blocks with notes. It excludes external imports already synced from Airbnb and other channels. The full feed adds /all to the URL and also includes those external imports — useful for your own records, not for pasting into Airbnb.
No. Manual blocks and Holiday Fox bookings are stored separately from external imports. They can overlap on the same dates and both appear in your calendar. External imports do not delete or overwrite manual blocks.
Use the standard unit feed URL from Accommodation → iCal in the partner dashboard (https://ical.holidayfox.com/.../units/... without /all). Do not use the /all feed on external channels — it can cause duplicate blocked dates.
Immediately. The feed reads live data from your calendar — there is no separate publish step. Channels may take from 15 minutes to a few hours to refresh after you add a block or booking.
Our team can check your feed URL and confirm bookings are syncing correctly across channels.