How to create a promo code for your guests
- Where
- Partner app, Listings, your site, Promo codes
- Discount
- A percentage (up to 90%) or a fixed amount in pounds off the stay
- Applies to
- The stay only, not extras
- Who pays for it
- You. Our fee is worked out on the discounted price.
- With other discounts
- Guests get the single biggest of your club, longer-stay and promo discounts, never two
Making a code
- 1
Open Promo codes
In the partner app, go to Listings, open your site and click Promo codes. You'll see every code you've made, how often each has been used and whether guests can use it today.
- 2
Click New code and choose the code
Use 5 to 20 letters, numbers or hyphens, such as SUMMER-10. Guests can type it in any case. Once a code is saved you can't rename it, so make a new one if you need different wording.
- 3
Choose the discount
Percentage off takes that share off the price of the stay, up to 90%. Fixed amount off takes a set number of pounds off the stay.
- 4
Add limits if you want them
All of these are optional. Pick which accommodation it works on, which nights the stay must fall between, the dates guests can use it while booking, a minimum number of nights and how many bookings can use it in total.
- 5
Add a note for yourself and save
The note is only for you, for example where you shared the code. Save, and the code works straight away unless you set a later start date.
- 6
Share it
Put it in your newsletter, on social media, on your own website or in a thank-you message to past guests.
What the guest sees
When a guest books your place on HolidayFox, they can click Have a promo code? before they pay and type your code. If it fits their stay, they see the saving straight away and pay the lower price.
If the code doesn't fit, for example the dates are outside your limits or it's been used up, they're told it isn't valid for this stay and the price doesn't change.
What each status means
| Status | Meaning |
|---|---|
| Active | Guests can use it today |
| Scheduled | It starts on a later date you chose |
| Expired | The last date guests could use it has passed |
| Used up | It has reached the total bookings you allowed |
| Disabled | You turned it off |
Questions owners ask
Who pays for the discount?
You do. The guest pays the lower price, and our fee is worked out on that lower price, so you aren't charged a fee on money you didn't receive.
Can a guest use a promo code with my club or longer-stay discount?
No. They get whichever single discount saves them the most. If your club or longer-stay discount is bigger, that one is used and the code isn't counted as used.
Does the code take money off extras?
No. It only comes off the price of the stay. Extras such as firewood or a dog are charged in full.
When does a booking count towards the total I allowed?
When the guest pays. If someone types the code and then leaves without booking, it isn't counted. If you decline a request or a booking is cancelled later, that use isn't given back, so allow a few spare if you're giving away a set number.
Can I change a code after I've shared it?
Yes. Click Edit to change the discount or limits. The code itself stays the same, and the number of times it's been used is kept.
How do I see how often a code has been used?
The Used column on the Promo codes page shows how many bookings have used each code, for example 3 of 50.
Last reviewed: 2026-11-09