After-hours bookings without a second PMS
- Job
- Turn after-hours questions into bookings on your domain
- Not this
- Intercom / generic AI receptionist — those ticket FAQs, they do not see live pitches
- Dual-run
- Optional iCal if you already have park-ops software
- Pricing
- free for the widget, or from £12.99/month for a full website + 5% commission on bookings taken through HolidayFox
The enquiry lands while you are closed. By morning they have booked on Pitchup. A generic website chat, Intercom, or “AI receptionist” that only knows your FAQs does not stop that — it cannot see live stock or take the stay on your domain.
I run HolidayFox, so this is not a neutral page. The live-chat assistant is part of the PMS, not a bolt-on that needs someone else’s diary.
What ships today
HolidayFox is a full PMS for independent stays: calendar, bookings, payments, guest messaging, self check-in, a daily agenda, a booking widget or hosted website, after-hours live chat, and Google Hotels.
Live: answers from your listing, live availability, on-page widget with Stripe checkout, iCal with Pitchup / Airbnb / Booking.com, Google Hotels.
Rolling out: taking card inside the chat thread. Until then the assistant still gets the guest to a real booking on your website through the widget. Do not write that they pay inside the chat.
You do not migrate park-ops first
- HolidayFox is the reservation book. CampManager / GemaPark extra is pitch maps, owners, housekeeping. You do not buy that stack in order to answer after hours.
- If you already have park-ops software, iCal can sync. Dual-run is optional, not the usual setup.
- Pitchup stays for discovery. Two-way iCal. You do not leave the listing to turn the lights on at 9pm.
Who this is for
- You answer email in the morning and find they booked on Pitchup overnight.
- You already have a brochure or WordPress site and only need the book and the chat on it.
- You have CampManager (or similar) for the chart and wondered if you must rip it out. You do not — and you also do not need to keep it for the diary.
Talk to us
15 minutes with Hannah. She will show the chat on a live listing. If a generic FAQ bot is enough, she will say so.
Frequently asked questions
Can I keep CampManager and add after-hours chat?
Yes, via iCal, if you already have it. You do not need to. HolidayFox is the diary. Dual-run is optional.
Is this an Intercom or AI receptionist?
No. Those tools ticket FAQs. HolidayFox sees live availability and helps the guest book on your domain.
Do guests pay inside the chat?
Not yet. Widget checkout on your site is live. Paying inside the chat thread is still rolling out.
What does HolidayFox cost?
free for the widget, or from £12.99/month for a full website plus 5% commission on bookings taken through HolidayFox. No joining fee.
Last reviewed: 2026-09-11