AI receptionist for a UK holiday park without changing PMS
- Job
- After-hours desk on your website that sees live stock
- Not this
- Intercom, generic AI receptionist, or FAQ chat — those do not see pitches or take the stay
- Dual-run
- Optional iCal if you already have park-ops software
- Pricing
- free for the widget, or from £12.99/month for a full website + 5% commission on bookings taken through HolidayFox
The brief is usually: keep the park system, add something that answers the phone and the website at night. Most “AI receptionist” products ticket FAQs. They cannot see which pitch is free or take card on your domain, so the guest still books on Pitchup.
I run HolidayFox, so this is not a neutral page. The live-chat assistant is part of the PMS, not a bolt-on that needs someone else’s diary.
What ships today
HolidayFox is a full PMS for independent stays: calendar, bookings, payments, guest messaging, self check-in, a daily agenda, a booking widget or hosted website, after-hours live chat, and Google Hotels.
Live: answers from your listing, live availability, on-page widget with Stripe checkout, iCal with Pitchup / Airbnb / Booking.com, Google Hotels.
Rolling out: taking card inside the chat thread. Until then the assistant still gets the guest to a real booking on your website through the widget. Do not write that they pay inside the chat.
You do not change PMS first
- HolidayFox is the reservation book. CampManager / GemaPark extra is pitch maps, owners, housekeeping. You do not buy that stack in order to answer after hours.
- If you already have park-ops software, iCal can sync. Dual-run is optional, not the usual setup.
- A generic receptionist that only knows your FAQs is a different product. OwnerRez Rezzy and Hospitable inbox AI live inside those vendors’ STR inboxes — they are not a live assistant on your park website.
Who this is for
- You asked for an AI receptionist and were shown Intercom, a phone bot, or a FAQ widget.
- You already have CampManager (or similar) and do not want a migration project before evenings are covered.
- Guests still email, phone, or bounce to Pitchup after hours.
Talk to us
15 minutes with Hannah. She will show the chat on a live listing. If a generic FAQ bot is enough, she will say so.
Frequently asked questions
Can I keep CampManager and add an AI receptionist?
You can keep CampManager via iCal if you already have it. You do not need to. HolidayFox is the diary. Dual-run is optional.
Is HolidayFox an AI receptionist?
It is a PMS with after-hours live chat that sees live availability and helps the guest book on your domain. That is not the same as a phone bot or Intercom FAQ agent.
CampManager already does 24/7 online booking — why add an AI receptionist?
CampManager’s 24/7 pages are their website booking engine, not a chat that sees HolidayFox stock. If guests already finish that checkout, you may not need us. If the 9pm email still leaks to Pitchup, that is the job. Dual-run is optional.
Do guests pay inside the chat?
Not yet. Widget checkout on your site is live. Paying inside the chat thread is still rolling out.
What does HolidayFox cost?
free for the widget, or from £12.99/month for a full website plus 5% commission on bookings taken through HolidayFox. No joining fee.
Last reviewed: 2026-09-13