AI receptionist for a UK holiday park without changing PMS
- Job
- A chat on your website that answers at night and knows which dates are free
- Not this
- Intercom, generic AI receptionists or FAQ chats. They can't see free pitches or take the booking.
- Already have park software?
- Keep it if you like. The calendars can be connected.
- Pricing
- free for the Book now button, or from £12.99/month for a website we build for you + 5% commission on bookings taken through HolidayFox
The usual ask: keep the park system, and add something that answers at night. Most “AI receptionist” products only answer FAQs. They can't see which pitch is free or take a card, so the guest still books on Pitchup.
I run HolidayFox, so this is not a neutral page. The chat is part of HolidayFox's booking system, not an add-on that needs someone else's calendar.
What works today
Working now: the chat answers from your listing and checks which dates are free. Guests pay by card on your website through the Book now button.
Rolling out: paying inside the chat itself. Until then, the chat still gets the guest to a real booking on your website.
You don't change booking system first
- HolidayFox is the booking system. CampManager and GemaPark's extras are pitch maps, owners and housekeeping. You don't need them for after-hours replies.
- Already have park software? Running both is optional, not the usual setup.
- A receptionist that only knows your FAQs is a different product. OwnerRez's Rezzy and Hospitable's inbox AI work inside those companies' own inboxes for short-term rentals. They aren't a live chat on your park's website.
Who this is for
- You asked for an AI receptionist and were shown Intercom, a phone bot or an FAQ chat.
- You have CampManager (or similar) and don't want a big switch-over before your evenings are covered.
- Guests still email, phone, or go back to Pitchup after hours.
Talk to us
15 minutes with Hannah. She'll show you the chat on a live listing. If a simple FAQ bot is enough, she'll say so.
Questions owners ask
Can I keep CampManager and add an AI receptionist?
Yes. It can stay connected to your HolidayFox calendar. You don't have to keep it, though.
Is HolidayFox an AI receptionist?
It's a booking system with a chat that knows which dates are free and helps the guest book on your website. That's not the same as a phone bot or an Intercom FAQ agent.
CampManager already does 24/7 online booking — why add an AI receptionist?
CampManager's 24/7 booking is their website booking pages, not a chat that knows your HolidayFox dates. If guests already book there, you may not need us. If the 9pm email still ends up on Pitchup, that's the gap the chat fills.
Do guests pay inside the chat?
Not yet. Today they pay by card through the Book now button. Paying inside the chat is rolling out.
What does HolidayFox cost?
free for the Book now button, or from £12.99/month for a website we build for you plus 5% commission on bookings taken through HolidayFox. No joining fee. Card fees are separate: Stripe, the card-payment company, takes its standard fee (1.5% + 20p for UK cards).
Last reviewed: 2026-09-13