HolidayFox is a full PMS for independent stays. The live-chat assistant on your website answers guest questions from your listing, checks live availability, and helps them book on your domain so the evening enquiry does not go back to the OTA. You do not need CampManager, GemaPark or SuperControl for the diary. Widget checkout is live; paying inside the chat thread is still rolling out.
Independent stays, worldwide
After-hours live chat that takes the booking
Guests who email at 9pm often book on Pitchup instead. Put a live assistant on your own site: it answers from your listing, checks live stock, and moves them to a booking on your domain. HolidayFox is the PMS — you do not need a second diary. 5% commission on bookings taken through HolidayFox, no OTA middleman.
This is all a visitor sees at first. Nothing in the way of your site.
Try it: this is the real assistant
Ask it about the site or check some dates. It’s the exact widget the one-line snippet installs, booking our windunit.com demo listing.
Answers from your listing
It draws on your property's own content: amenities, policies, directions, so guests get accurate answers instantly, not a generic bot.
Checks real availability
The assistant sees live availability and dates, so it can tell a guest what's free and move them toward booking.
Helps them book on your site
The guest stays on your domain. Payment today completes in the on-page booking widget (Stripe). Card-inside-the-chat is rolling out — the assistant still stops the enquiry leaking to an OTA.
One snippet to install
Paste a single loader.js snippet before your closing body tag. It appears as a chat launcher; no rebuild needed.
From question to a paid stay
The assistant handles the evening question and the dates. Payment today completes in the on-page booking widget on your site — the same engine, so chat and calendar never disagree. Taking card details inside the chat itself is rolling out.
- Step 1
Pick dates
Guest chooses check-in and check-out on a live calendar.
- Step 2
See what's free
Only genuinely available dates and units are offered, priced from your live rates.
- Step 3
Choose the unit
They pick the pitch, lodge or room that suits their party.
- Step 4
Pay securely
Card is taken through Stripe on your own site, in the booking widget. You never touch the details.
- Step 5
Confirmed
The booking lands in your dashboard like any other direct booking.
Not only chat
The same booking, as an on-page widget
Some guests would rather just see a calendar. The booking widget drops your live availability and a secure checkout straight onto your page, with no chat and no redirect. It runs on the same engine as the chat, so the two never disagree on a date.
- Real availability and pricing, taken straight to a Stripe checkout.
- One iframe, or a WordPress shortcode. Themed to your brand.
- Every booking is a direct booking in your dashboard.
The real widget from our windunit.com demo listing. Pick dates and take it all the way to checkout.
HolidayFox is the PMS. The chat is how evenings get booked.
Calendar, payments, guest messaging, self check-in, a daily agenda, your website or widget, Google Hotels — and a live assistant that takes the 9pm enquiry. You do not need CampManager for the diary. If you already have park-ops software, iCal can sync; you do not have to keep it.
- One book: widget, live chat, marketplace and Google Hotels.
- WordPress snippet, or we host the site if you do not have one.
- Not a generic AI receptionist bolted onto someone else’s diary. Built to take the booking on your domain.
Not Intercom. Not a FAQ bot. The book answers.
Search “AI receptionist holiday park” and you get phone bots, Intercom, and US campground agents that ticket FAQs. Those tools do not see your pitches. HolidayFox is the PMS: the assistant checks live availability and moves the guest to widget checkout on your domain. Paying inside the chat thread is still rolling out — do not write that they pay in the bubble.
- After hours: the enquiry stays on your site instead of bouncing to Pitchup.
- Dual-run is optional. You do not migrate CampManager first. You also do not need it for the diary.
- free for the widget, or from £12.99/month for a full website plus 5% commission on bookings taken through HolidayFox. No joining fee.
Frequently asked questions
Is this an after-hours booking assistant or just a FAQ chatbot?
It is a live-chat booking assistant on your own website. It answers from your listing content, checks live availability, and helps the guest start a booking on your domain so the evening enquiry does not go back to Pitchup or Booking.com.
Do I have to replace CampManager, GemaPark or SuperControl?
HolidayFox is the PMS — you do not need them for the diary. You can leave. If you already use them for pitch maps or park ops, iCal can sync; you do not have to.
Can guests pay inside the chat today?
Guests book and pay on your own site through the HolidayFox booking widget (on-page checkout is live). Taking card details inside the chat thread itself is still rolling out. The assistant gets them to a real booking either way.
How is this different from Intercom or Tidio?
Those tools answer FAQs and create tickets. HolidayFox sees live stock and prices from your listing and moves the guest to a paid stay on your website, at 5% commission on bookings taken through HolidayFox.
Will it work on WordPress?
Yes. Paste one loader.js snippet before the closing body tag. It appears as a chat launcher. There is a matching on-page booking widget if guests prefer a calendar.
Is this an AI receptionist I bolt onto CampManager?
No. HolidayFox is the diary. The chat sees HolidayFox stock, not a FAQ bot sitting on someone else’s chart. If you already have CampManager you can sync via iCal — you do not have to keep it for the book.
Can I keep Pitchup and still take the 9pm booking on my site?
Yes. Two-way iCal. Pitchup stays for discovery. The assistant answers on your domain so they write their name in your book, not only on Pitchup.
And there’s more coming in
A ton of extra traffic from the marketplace
Your chat and widget convert the guests who already found you. The marketplace goes and finds you more, listed on holidayfox.com and built to be found in Google and in AI answers. free for the widget, or from £12.99/month for a full website plus 5% commission on bookings taken through HolidayFox, and every booking still lands in the same dashboard.
holidayfox.com marketplace
Listed on the consumer marketplace where guests search and book places to stay — hotels, B&Bs, cottages, camping, glamping and more.
Google Hotels feed
We publish a Google Hotel Ads feed so your availability and prices can surface in Google's travel results.
AI-assistant findability
Machine-readable feeds and structured data mean AI assistants can find and recommend your property.
Guests already book and pay inside the booking widget on your own site. Taking payment inside the chat itself is rolling out. Talk to us at partners@holidayfox.com about what’s available for your site today.
Put the reservation book on your site
The guest who wants your place should book with you — partners@holidayfox.com